Frequently Asked Questions
Everything you need to know about your Dansko experience.
What is the signature Dansko fit?
Dansko professional clogs are designed to have a loose fit in the heel, allowing it to move up and down freely as you walk. There should be about a pinky-finger's width of space between your heel and the back of the clog.
How do I determine my size in European sizing?
We provide a comprehensive size chart on each product page. Generally, a US women's 7.5-8 corresponds to a Dansko size 38, but we recommend measuring your foot for the most accurate fit.
What is your return policy for online orders?
We offer a 30-day return window for all unworn merchandise in its original packaging. Please ensure the soles are clean and the tags are attached to qualify for a full refund.
How should I clean and maintain my leather clogs?
Care depends on the leather type. For smooth leathers, wipe with a damp cloth and use a leather cream; for nubuck or suede, use a specialized brush to remove surface dirt and a protector spray.
Do you offer free shipping on domestic orders?
Yes, we offer free standard ground shipping on all orders over $99 within the continental United States. Expedited shipping options are available at checkout for an additional fee.
Are Dansko shoes slip-resistant?
Many of our professional and work-wear styles are tested for slip resistance on various surfaces. Look for the 'Slip-Resistant' icon on specific product pages for certified occupational styles.